Sunday, January 22, 2012

Greengates Specialties Limited Recruits Customer Service Executives

Greengates Specialties Limited is set to recruit for the position of a Customer Service Executives.

We are one of the fastest growing food ingredients company in Nigeria and was established in 1996; incorporated in 1997 under the Companies and Allied Matters Act 1990 as a limited liability company to manufacture, act as manufacturers representative, distribute and market food ingredients in Nigeria and West Africa.

After many years of hard work, a good habit of respecting knowledge and talent and acknowledging them has been formed. In order to develop against strong competition and keep a firm position in the industry, a group of high quality workers were employed and trained.

Job Title: Customer Service Executive

Location: Lagos

Vacancy Responsibilities

Plan, develop and implement strategy for the Customer Relationship Management Function

Play a leadership role in the development of proficient Customer Relationship Management processes and applications.

Identify and implement processes to improve and ensure accuracy of customer data

Managing the Customer Care telephone lines

Ensure key customer memorable events are promptly acknowledged

Develop, optimize and implement business models for retention of company’s customer base

Manage and optimize customer information on a Customer Relationship Management software

Provide directions and advice on Customer Relationship Management activities and ensure monthly reporting

Qualifications And Requirements

Minimum of first degree from a reputable university

Must have between 1-3 years experience

Application Deadline
2nd February, 2012

How To Apply
Send CVs and credentials to: