Tuesday, November 27, 2012

Specialist - Alternate Channel at Etisalat Nigeria

Etisalat's vision is a world where people’s reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel 

Etisalat Nigeria is recruiting to fill the below position:

Job Title: Specialist - Alternate Channel

Location: Lagos,NG
Job Summary        
Monitor implementation of the Alternate Channel strategy (including DAC   Direct Alternate Channel - and DAL   Dealer Activation Line), centrally manage Trade Key Account (TKA) partners and support regional Alternate Channels teams in achievement of revenue goals on all products, in particular, electronic airtime (E-TopUp)
Job Responsibilities    

1.) Strategy Development and Implementation:
Analyze current sales trends to determine required intervention schemes and initiatives for Alternate Channel   DAC outlets, MPoS and TKAs
Prepare Alternate Channel motivations and memos
Conduct quarterly trade visits to sales regions, DAC outlets, MPoS and TKAs
Generate weekly and monthly reports on ongoing sales initiatives
Monitor and ensure E-TopUp purchases across sales regions by other channels and agents   Field Sales Officers (FSOs), Sales Canvassers, Commercial Telephone Operators (CTOs), Trade Agents, etc
Monitor competition activities

2.) Account Management:
Manage and review TKA performance, policies, processes and incentives
Identify gaps and organize training, meetings and conferences for TKAs and Virtual Airtime Distribution (VAD) partners
Monitor implementation of TKA strategy, promos and activities
Ensure regional teams adhere to policies and processes while achieving targets

3.) Training:
Prepare training slides for TKAs/ DAC outlets on new initiatives
Organize Train-the-Trainer sessions for regional Alternate Channel staff in conjunction with the Sales Support team
Co-ordinate activities for Alternate Channel meetings and conferences

4.) DAC/ DAL Management:
Generate weekly and monthly reports on DAC outlets and MPoS sales activities
Issue complimentary lines to newly appointed TKAs, DAC outlets and MPoS and prepare monthly airtime crediting schedules
Develop monthly DAC signage incentive payment template
Monitor DAL activations by Distribution Partners (DPs) and ensure timely payment of all incentives

5.) Performance Management:
Centrally manage contract administration for TKAs, DAC outlets and MPoS
Co-ordinate with Legal, Finance and Regional Sales teams to execute terminate process for under-performing TKAs
Review Alternate Channel manuals, policies and processes as and when required

First degree
Between three (3) and five (5) years directly relevant post-NYSC Sales experience, with at least most recent two (2) years in a telecoms business environment
Ideal candidate must be able to demonstrate: Strong channel management experience, Excellent business writing, communication and reporting skills, Proficiency in MS Office   including Word and Excel

Application Closing Date
9th December, 2012

Method of Application
Interested and qualified candidates should:

Note: When the page comes up click on New Jobs (Last 7 days),  then click on Specialist - Alternate Channel