Wednesday, November 2, 2011

British American Tobacco (BAT) Nigeria : Facilities Manager

Anonymous 8:47 AM British America Tobacco job vacancies

British American Tobacco(BAT) Nigeria is set to Recruit for the Role of Facilities Manager.

Job Title: Facilities Manager

Reference Number: OM/NIG/NGN/FM/24-10-11
Location: Lagos
Remuneration: TBA
Reports to: HR Manager, Head Office
Requisition Number: 1

Principal Accountabilities:

Ensure that all aspects of the company business are provided with the necessary support at the head office with a view of achieving organisational goals and objectives. These will include maintaining a clean, conducive, comfortable and safe working environment that meets the desired corporate image
Maintain a world class working environment
Deal with escalated queries from Facilities Administrators
Develop, align, communicate and implement Facilities strategy that reflects the Company strategy
Develop and manage procedures and service quality to ensure efficient operation
Establish embed and manage Facilities as a front office service department to provide effective support to the business and ensure alignment with business strategy.
Ensure that EHS standards are fully observed by internal and external stakeholders within the premises in line with Company policy
Track & check all queries and ensure satisfactory resolution within targeted time frames
Track compliance of service centre against business needs & expectations
Continuously monitor process flows for quality and efficiency
Management of guesthouse, hotels and travel desks for optimal utilization of resources and global compliance
Records management and reports generation to ensure data integrity, provide awareness on utilization of resources and for necessary planning
Act as the Financial Manager for Facilities In terms of:
Providing the necessary guidelines and systems, monitor and assist with the preparation of the annual departmental budget in conjunction with HR Company Plan
Report monthly on actual spend vs. budget to HRLT
Investigate and explain budget deviations
Continuous monitoring of process flows for quality and efficiency
Manage relocation (accommodation) of assignees in Nigeria in accordance with set policies and guidelines and ensure that necessary immigration documents are processed in line with HR requirements
Develop Service Level Agreements in line with HR, Facilities strategy
Ensure that individual and team performance targets are identified, measured, feedback given and appropriate developmental or other corrective action taken
Develop and align team members’ skills as and when required
Monitor, report and advise management on best practices as required
Provide top support to all international assignees by ensuring that they are provided with adequate accommodation, equipped with furniture and fixtures necessary for their comfort and well being in line with company policy and standard
Manage service relationships with external parties involved to ensure efficient delivery
Actively engage with clients to ensure their satisfaction with service provided
Constantly liaise with stakeholders to ensure efficiency and effectiveness
Network with other blue-chip companies to benchmark Facilities models, policies, practices and procedures in order to implement a best practice approach
Maintain effective communication across internal and external service providers, ensuring smooth workflow processes
Enhance the effectiveness and efficiency of the department through a process of continuous business improvement
Review, develop and document all processes for the successful implementation
Oversee the collation and analysis of Facilities data to provide information on progress towards goals and objectives, issues and improvement areas
Oversee a database that fully manages and supports the Facilities department as a whole
Oversee the development of technology driven tools that significantly enhance the efficiency and effectiveness of Facilities processes